Privacy Policy

The corporation known as JME Travel, S.A.P.I. de C.V. (“JME TRAVEL”), with address at Boulevard Palmas Hills 1-11, 115, Huixquilucan, Estado de México, C.P. 52787, is responsible for collecting the personal data of participants and users, as well as the use given to such data and its protection.

JME TRAVEL’s corporate purpose includes, among others, the mediation in the sale of tickets for all types of transportation as well as accommodations and services in tourism companies; the organization and sale of all types of excursions offered by the company or planned at the request of a third party.

Such information shall be limited to internal use in order to carry out our corporate purpose, as well as to fulfill obligations arising from such relationship and other compatible or analogous purposes. You agree to the transfer that may be made for these purposes to entities that directly or indirectly form part of JME TRAVEL, its affiliates and third parties, whether national or foreign.

For the purposes stated in this privacy policy, we may collect your personal data in different ways: when you provide it directly; when you visit our website vilutravel.com or use our online services; and when we obtain information through other sources permitted by law.

We are committed to ensuring that all data collected by JME TRAVEL will be treated under security measures, always guaranteeing its confidentiality.

Your personal data may be transferred and processed within and outside the country in accordance with Article 37 of the Mexican Federal Law for the Protection of Personal Data Held by Private Parties by persons other than JME TRAVEL. If the data owner does not express opposition or limitations to the transfer of their personal data, it shall be understood that consent has been granted. If you do not consent to the transfer of your personal data, please send your statement to contacto@vilutravel.com.

At any time, the user may exercise their right to Access, Rectification, and Cancellation of their personal data, as well as oppose the processing thereof or revoke the consent granted for such purpose. To do so, a signed request must be sent by the data owner to the JME TRAVEL email address mentioned above, which must contain: full name, contact information (phone and email), reason for revoking consent, the personal data to be revoked, date, and signature.

If we do not receive your express opposition to the transfer of your personal data to persons other than JME TRAVEL in the manner and terms described above, we shall understand that you have granted your consent.

We reserve the right to make modifications or updates to this privacy policy at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision of our services or products, and market practices.

These modifications will be available to the public through our website vilutravel.com/en/privacy-policy

We have implemented the necessary technical, administrative, and physical security measures to protect your personal data and prevent its damage, loss, alteration, destruction, transfer, or unauthorized use, access, or processing.

Only authorized personnel who have fulfilled the corresponding confidentiality requirements may participate in the processing of your personal data. Personnel in charge are prohibited from allowing access to unauthorized persons or using your personal data for purposes other than those established in this privacy policy.

This Privacy Policy is made available to you in accordance with the Mexican Federal Law for the Protection of Personal Data Held by Private Parties.

Last updated: April 2026